HR Technical Analyst with French

Michelin is hiring!

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What we’re looking for: 

• Bachelor’s degree;

• Fluency in French (at least B2 level);

• InTouch (Workday) knowledge;

• Technical customer support experience (preferred) ;

• Strong problem-solving and level one technical assistance skills.

• Team player with a customer-oriented, solution-focused approach.

• Analytical skills and intermediate Excel proficiency.

The HR Technical Analyst will:

• Resolve requests received through the Service Now ticketing system.
• Process the error logs from Intouch, GV (payroll tool), GTA (attendance management tool).
• Handle PAS/DSN (Source Deduction/Nominative Social Declaration) errors.
• Correct various anomalies transferred from the team, Business Support, specialists, Data Management team from Pune, in all systems (Intouch, payroll tool GV, attendance management tool GTA).
• Alert the competent actors in case of malfunctions, lack of quality or non-compliance.
• Alert users in case of malfunctions of the Intouch system.
• Sensitize users when data input errors are detected.
• Control data flows between systems with reports and/or intelligent monitoring.
• Analyze and alert Business Support in case of Intouch system or interface malfunctions.
• Provide specific support to the operational team
• Provide the best experience for all employees/partners in all HR departments.

In Michelin we offer:

• Flexible work schedule and home-office options
• A customizable benefits package with options to choose: gym access, medical or dental services, private retirement pension, deduction of public transport costs, cultural activities vouchers etc.
• Private medical subscription;
• Life insurance;
• Lunch vouchers and discounts;
• Deduction of vacation costs.

How we recruit:

Once you submit your application, one of our recruiters reviews it. If your profile fits our role:

• We have a phone call to get to know each other;
• We hold assessments to see your language skills and competencies;
• We meet in a face to face (or online, depending the context) interview, with a recruiter and the hiring manager.

Pass all stages with flying colors, and we’ll send you our offer.

LET’S INSPIRE MOTION FOR LIFE

Where do success and ideas come from? We strongly believe they come from collective intelligence.

Our talents, people and employees are the source of purposeful and sustainable innovations. That’s why we care about developing and enhancing their strength, and we ensure them a tailored professional journey across units and countries.

What drives us is the spirit of unlimited innovation, which we all possess. Our goal is to cultivate and nurture that spirit, by questioning the status quo, improving our way to do things. Therefore, we are always optimistic as to overcome the challenges of tomorrow.

That’s our mission as an employer: inspiring innovation in all of us, to build a better life in motion for you and for everyone.

Michelin, a leader in the field of tires, is dedicated to sustainably enriching the mobility of goods and people through the production, distribution and marketing of tires for each type of vehicle. It also offers innovative business support services, digital mobility services and publishes travel, hotel and restaurant guides, maps and atlases. Michelin has over 4500 employees in Romania: 3 factories (2 in Zalău and 1 in Florești - Prahova), as well as a commercial network, and a center for shared services, in Bucharest. The office in Bucharest also hosts the coordination center for the Central Europe and Central Asia region.

#LI-Hybrid