Key Account Manager
Motivation, sociability and fun at work are very important criteria for me for a successful job at Michelin. Whether customer, daily challenges or working with colleagues - everything is fun here! With the right commitment and the right motivation, you can go a long way at Michelin and get many opportunities.
In the field or with more management functions, sales are based on contact and a detailed knowledge of the company's products and services. At Michelin, they are as varied as our different domains of intervention and offer strong potential for international career development
Responsible for the business of his/her area.
In line with the group's sales strategy, he/she builds relationships with customers in which he/she is in charge and make proposals for expanding the customer's business, thereby improving customer satisfaction and expanding business in the area.
Responsible for the business of the region.
Regional Sales Manager performs a wide variety of tasks, such as formulate and implement a regional strategy so that the activities of Account Managers in the region can be carried out efficiently, or support and coach team members.
Define strategy and business approach on his accounts
Constructs and develops a long-term partnership with the customer
Is the interface on all commercial aspects between Michelin and the customer
Proposes and implements commercial offers for one or more key accounts
Manages day-to-day business operations for a given country to achieve quantitative and qualitative goals
Responsible for ensuring that the customer's orders are captured and the safe delivery of the product to the customer.
Also in charge of supporting activities coordinating with the field sales team.
CSC helps to maintain customer satisfaction understanding their complaint, billing, accounting, debt, etc.