Outsourcing Today recently interviewed Cristina Paveliu, HR Manager, Michelin Corporate and Business Services, about the latest Learning & Development trends run within our company. The opinions benefited from the contribution of Dorin Enache, Competency Manager, Michelin Corporate & Business Services.
The interview touches on topics such as:
- Customer centricity as an essential element in a shared service center
- How everybody in Learning &Development is trying to find ways to deliver remote learning interventions in 2020
- How Learning & Development resources have been redirected to critical activities in 2020
- How Learning & Development processes co-exist and are linked with all the other HR processes in Michelin, starting from the recruitment of new collaborators, to onboarding them, further developing and motivating them
You can read the full interview here.