Training & Recruitment Operations Support Specialist

Training & Recruitment Operations Support Specialist

- - - - - - - - - - - -

MISSION :

 

This role provides essential operational support for both training and recruitment activities across the Regional. As a key point of contact, the specialist supports users, trainers, and training program managers to ensure smooth execution of learning activities. On the recruitment side, the role acts as a coordinator for Thailand, CVs screening, managing scheduling and candidate communications.

The specialist ensures that organizational standards are upheld and that Information Systems tools are used effectively. Additionally, the role contributes to continuous improvement by proposing enhancements to existing processes and systems.

KEY EXPECTED ACHIEVEMENTS

Training Course Management

• Set up and manage training courses in Workdays (HR application system)

• Open training sessions according to the planned schedule.

• Ensure accurate and timely entry of training records in Workdays for Regional users Including 11 countries Thailand, Cambodia, Vietnam, South Korea, Japan, Malaysia, Singapore, Indonesia , Philippines, Australia and New Zealand.

Training Operations

• Oversee end-to-end training logistics including scheduling, registration, mass enrollment, and attendance preparation.

• Upload training records for Regional users to ensure compliance and tracking.

Back office support

• Provide the necessary support for self-assessment (such as DiSC, 360 barometers, etc) requests

Vendor Coordination

• Collaborate with external vendors to support the Program Manager in delivering training programs.

• Follow the complete purchasing process when engaging external vendors.​

Recruitment support

• Screen candidate CVs to identify suitable profiles based on job requirements.

• Coordinate interview scheduling between candidates and hiring managers, ensuring timely communication and calendar alignment.

QUALIFICATIONS:

• Bachelor’s degree in Human Resources, Business Administration, or related field.

• 2+ years of experience in HR operations, training coordination, or recruitment support.

Preferred:

• Experience in a regional or multinational environment.

• Familiarity with process improvement methodologies.

• Thai and English language B2 level or higher.

• Strong organizational and communication skills.

• Proficiency in using HRIS or training management systems.

• Attention to detail and ability to work independently.